Returns & Exchanges
At Healthy & Active, we want you to feel confident in your gear, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items. Our goal is to ensure you have the perfect fit and style to support your active lifestyle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the apparel is in its original, unworn condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.